#1 inground pool dealer in WV by volume
"Doug and I received the request to send you our feedback on the pool construction at our home in Morgantown in 2014. We had a positive experience with your firm. We have expressed several times the experience we had while the pool was being constructed. That includes our positive interactions with your staff, including Stephanie when we came to the store location in Jane Lew to find out about the Viking products and to your site visit at our home for you to consider the installation specs for the location and size of pool that we had chosen. We also had a positive experience specific to the installation of the pool at our home with the people doing the construction. The men who were here were courteous and considerate.
Considering the multiple aspects of the installation there was nothing in the entire process that was problematic. The pool installation was completed within days. Doug was included in information during the process so that we could have an understanding of the pool operating system which was important for us as well.
In comparison the pool installation and use at my lasts home which I used for about 18 years - no comparison. By far this purchase and installation and our experience to date as we approach the 2015 pool season has been superior to anything we could have imagined or expected.
We've enclosed a copy of the Dominion Post "Local" page where your booth at the Home Show was shown. Thanks for the opportunity to express our appreciation. We can't suggest anything to improve on you quality of service or workmanship. We wish you continued success."